Execution You Can Rely On

Specialised Solutions for Pharmaceuticals & Healthcare 

Compliance-first solutions for pharmaceuticals and regulated healthcare products, built around strict regulatory requirements.

01

Temperature-Controlled Planning

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Pharma and healthcare cargo often requires strict temperature control from origin to delivery. Movements are planned with careful attention to packaging, routing, and handover discipline to protect product stability.

  • Cold-Chain Discipline
  • Controlled Handovers
  • Stability Protection

02

Regulatory-Aligned Documentation

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Highly regulated products demand absolute clarity in documentation. Declarations, classifications, and supporting papers are aligned closely with product approvals and regulatory status.

  • Accurate Classification
  • Clear Declarations
  • Licence Alignment

03

Compliance-First Customs Execution

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Customs clearance is approached as a regulatory process, not a transactional step. Filings are prepared to withstand scrutiny and reduce the risk of holds, queries, or rejections.

  • Low-Error Filings
  • Audit-Ready Records
  • Predictable Clearance

04

Time-Critical Movement Control

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

For urgent or high-priority healthcare shipments, timelines are managed with realism and structure—balancing speed with compliance and handling requirements.

  • Priority Routing
  • Milestone Planning
  • Clear Timelines

05

Partner & Carrier Discipline

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Specialised cargo requires specialised partners. Movements are coordinated only through carriers and handlers experienced in regulated and temperature-sensitive healthcare products.

  • Vetted Partners
  • Controlled Handling
  • Consistent Standards

06

Pre-Arrival Risk Management

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Potential issues are identified before cargo reaches the border. Documentation and regulatory readiness are reviewed early to prevent avoidable delays and costly interventions.

  • Early Pre-Checks
  • Reduced Holds
  • Proactive Advisory
Handled With Expertise

Operational Support for Pharmaceuticals and Healthcare

Focused on protecting product stability, traceability, and control at every stage.

Pharma Freight Forwarding

Air and ocean freight are planned based on product sensitivity, urgency, and regulatory constraints. Routing decisions account for temperature requirements, handover discipline, and realistic transit timelines rather than speed alone.

Customs Clearance Execution

Import and export clearances for pharmaceuticals, APIs, intermediates, and healthcare products are handled with strict attention to classification, product descriptions, and regulatory alignment to minimise queries and holds.

Compliance & Documentation Advisory

Customs filings and declarations are reviewed against the regulatory framework under which the product moves. Documentation is aligned to licences, approvals, and product status to avoid contradictions during assessment.

Temperature-Sensitive Coordination


Where required, movements are coordinated through carriers and partners experienced in temperature-controlled handling, with routing and handovers planned to reduce exposure and risk.

Pre-Arrival Risk Review


Documentation and regulatory readiness are reviewed before cargo arrives, allowing potential issues to be identified and addressed early rather than during clearance.

Inland Movement Support


Secure inland transportation is coordinated through vetted partners, ensuring continuity of handling standards from port or airport through final delivery.

Pharma Freight Forwarding

Air and ocean freight are planned based on product sensitivity, urgency, and regulatory constraints. Routing decisions account for temperature requirements, handover discipline, and realistic transit timelines rather than speed alone.

Customs Clearance Execution

Import and export clearances for pharmaceuticals, APIs, intermediates, and healthcare products are handled with strict attention to classification, product descriptions, and regulatory alignment to minimise queries and holds.

Compliance & Documentation Advisory

Customs filings and declarations are reviewed against the regulatory framework under which the product moves. Documentation is aligned to licences, approvals, and product status to avoid contradictions during assessment.

Temperature-Sensitive Coordination


Where required, movements are coordinated through carriers and partners experienced in temperature-controlled handling, with routing and handovers planned to reduce exposure and risk.

Pre-Arrival Risk Review


Documentation and regulatory readiness are reviewed before cargo arrives, allowing potential issues to be identified and addressed early rather than during clearance.

Inland Movement Support


Secure inland transportation is coordinated through vetted partners, ensuring continuity of handling standards from port or airport through final delivery.

A Partner You Can Rely On

Trusted Experience for High-Stakes Shipments

A seasoned team providing clarity, control, and predictable execution for every diplomatic movement.

Compliance Is Built In

Pharma and healthcare logistics leave no room for ambiguity. Our approach is compliance-first; documentation, classification, and declarations are treated as core to execution, not secondary checks.

Respect for Product Integrity

Temperature sensitivity, handling discipline, and chain-of-custody are taken seriously. Movements are planned to minimise exposure, reduce handover risk, and protect product stability throughout the journey.

Customs-Led Execution

Regulatory alignment begins before cargo arrives. Our customs-led planning ensures filings, approvals, and supporting documents reinforce the regulatory framework under which the product moves.

Low-Error Operating Culture

High-scrutiny cargo demands precision. Our processes are designed to reduce errors, avoid rework, and prevent delays that can lead to rejections, write-offs, or supply disruptions.

Structured Partner Network

For temperature-controlled or regulated movements, we work only with vetted partners who understand the stakes. Capacity is secondary to competence and compliance.

Predictable, Disciplined Delivery

Our role is to bring predictability to complex, regulated movements—so you can plan confidently, respond to demand, and maintain continuity of supply.

Compliance Is Built In

Pharma and healthcare logistics leave no room for ambiguity. Our approach is compliance-first; documentation, classification, and declarations are treated as core to execution, not secondary checks.

Respect for Product Integrity

Temperature sensitivity, handling discipline, and chain-of-custody are taken seriously. Movements are planned to minimise exposure, reduce handover risk, and protect product stability throughout the journey.

Customs-Led Execution

Regulatory alignment begins before cargo arrives. Our customs-led planning ensures filings, approvals, and supporting documents reinforce the regulatory framework under which the product moves.

Low-Error Operating Culture

High-scrutiny cargo demands precision. Our processes are designed to reduce errors, avoid rework, and prevent delays that can lead to rejections, write-offs, or supply disruptions.

Structured Partner Network

For temperature-controlled or regulated movements, we work only with vetted partners who understand the stakes. Capacity is secondary to competence and compliance.

Predictable, Disciplined Delivery

Our role is to bring predictability to complex, regulated movements—so you can plan confidently, respond to demand, and maintain continuity of supply.

Stories of Confidence

Trusted Across Generations of Business

Experiences that reflect our commitment to precision and reliability.

I just wanted to thank you for the quite special high standard of professionalism, & the personal kindness, you showed my daughter & I during our stay in India while engaged in work for I.C.M. Films. We returned to London without further problems. She is now back at boarding school & I am hard at work on my statue of de Gaulle which is to be unveiled by the Queen Mother, in the centre of London. We have very happy memories of your guiding kindness for which we were very grateful.

Angela Conner Bulmer

Sculptor

Once again, thank you for making a smooth entry and exit possible for the Postcards from Tibet crew and equipment. We shot wonderful footage in India and are now starting the post-production phase. We look forward to the possibility of shooting again in India and hope to work with you. Thank you again.

Valerie A. Mrak

Producer - Lioness Films

It is with great pleasure and pleasing note we would like to reciprocate our appreciation for your valuable contribution to the making of a commercial “West Myth”. It will be not in any way an exaggeration to say that your high standard of skill in professional service and clear high standing with the Customs and other services involved in the matter of clearance is the key to our success in making the film. Thanking you for your excellent services for which we remain ever grateful.

Jean Paul Serresion

Cinematographer - Nitrate Films Ltd.

We wished to let you know how much we appreciated your contribution to the making of Rudyard Kipling’s “The Jungle Book” in India. Shipping can always be troublesome but your professional service and clear high standing with the custom services made it possible for us to achieve the remarkable feat of clearing 46 tons of equipment in just two days! Your hard work and commitment has been very appreciated and we are happy to say that we would highly recommend your company to anyone considering working in India. Thank you both for your excellent services and friendship.

Charles Salmon

Producer - The Jungle Book

As I am now leaving the BBC, I thought I would drop you a line to wish you well for the future. I am grateful to you for all your efforts on behalf of the Eastern Service. You have helped us to keep in touch with our listeners – and have done so with dispatch and economy. I have also enjoyed our many meetings on my visits to Delhi and the hospitality and kindness which you have always shown me. With best wishes for the future.

David Page

Former Editor - BBC South Asian Services

The remarkable man at the BBC Delhi office, known to us as Bali Sahib, was a customs clearing agent who, in my time, would ride his scooter to the airport at any hour and in any weather — even to clear a single radio cassette bound for London. It was an essential service, delivered with dedication by a man we deeply admired.

Sir Mark Tully

British Journalist and Bureau Chief - BBC New Delhi

Over the years, we’ve brought some of our most complex international films to India, including Mission Impossible: Ghost Protocol, Slumdog Millionaire, Holy Smoke, and many others. Through shifting plans, evolving customs requirements, and demanding schedules, Bali And Company has been the one constant we’ve relied on. Their expertise, strong on-ground relationships, and ability to keep equipment moving smoothly have made a real difference. What truly sets them apart is their commitment. They treat every project as their own and stay involved until the very end. We can recommend Bali And Company without hesitation — they’ve earned our trust through years of consistent, thoughtful work.

Pravesh Sahni

Founder - India Take One Production

Across projects such as Viceroy’s House, Bride and Prejudice and Beecham House, filming across multiple regions in India with complex logistics and tight schedules, Bali And Company has been has been a consistently reliable partner. From handling period equipment and large-scale shipments to navigating permissions at heritage locations, they brought clarity and discipline to every stage. Beyond technical competence, they understand what delays mean to a production and how critical clear communication is when filming far from home. Their support has been central to how smoothly our India shoots have run.

Deepak Nayar

Producer - IMDb

Productions like The Amazing Race demand flawless logistics, with equipment and crews moving between cities overnight and no margin for error. Bali And Company has handled this pressure with calm precision season after season, anticipating challenges and ensuring everything is in place before it’s needed.Across other sensitive and fast-paced projects as well, they’ve shown consistency, discretion, and reliability. It’s rare to find a logistics partner who can keep pace with the unpredictability of television, and that is why we’ve continued working with Bali And Company for many years.

Madhurima Sen Bose

Director - Earthcare Productions

frequently asked questions

Your Most Asked Questions, Answered

A quick guide to the questions we receive most frequently from clients across industries.
01
Do you handle pharmaceutical and healthcare imports into India?
02
Do you obtain pharma or medical licences on behalf of clients?
03
Can you manage temperature-controlled or cold-chain shipments?
04
Do you support urgent or time-critical pharma shipments?
05
How do you handle documentation and classification for regulated products?
06
Can you support both clinical and commercial shipments?
07
How early should we engage you before shipping pharma or healthcare cargo?
08
Do you handle inland transportation after clearance?
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