How We Support You

Custom Brokerage Made Smoother With Expertise and Experience

Comprehensive clearance support that handles documentation, coordination, and legal compliance from start to finish.

Customs brokerage is the core of what we do; managing compliance, documentation, and coordination to move your cargo through Indian customs smoothly and correctly.

As licensed Customs Brokers, we review every document, verify classification and valuation, calculate duties accurately, and file your entries across major ports, airports, and ICDs.

Our team brings deep, on-ground experience across regulated, high-value, and time-critical cargo, ensuring your shipments clear without avoidable delays, penalties, or surprises.

From pre-arrival checks to final release, every step is handled with the precision and consistency your business depends on.

Customs Brokerage is the core of what we do; managing trade regulation, due diligence, and coordination to move your cargo through Indian customs smoothly and compliantly.

As licensed Customs Brokers, we review every document, verify classification and valuation, advice duties accurately, and file your EXIM documents across all major ports, airports, and ICDs across India.

Advisory is built into our operations. Duty benefits, exemptions, and applicable schemes are integrated into how we plan and file your shipments and not treated as an afterthought. Every shipment is structured with the right classification, notifications, and benefit eligibility in mind, so compliance and cost efficiency are designed in from the start.

Our team brings deep, on-ground experience across regulated, high-value, and time-critical cargo, ensuring your shipments clear without avoidable demurrage, detention, penalties, or last-minute surprises.

From pre-arrival checks to final clearance, every step is handled with the precision and consistency your business depends on.

What We Offer

End-To-End Custom Brokerage Services

Our services combine legal and technical precision, deep regulatory insight, and disciplined on-ground coordination to ensure clean, compliant, and timely customs clearances.

Import Custom Clearance

End-to-end import clearance across major seaports, airports, and ICDs across India — covering document verification, HS classification, valuation alignment, duty computation, filing of Bills of Entry, customs assessment, examination coordination, and final out-of-charge. Executed with procedural discipline to minimize delays, reassessment risk, and avoidable queries.

Export Custom Clearance

Preparation and filing of Shipping Bills, scheme declarations, regulatory compliance checks, cargo examinations, and Let Export Order (LEO) finalization across all major export gateways in India. Structured around shipment timelines, port cut-offs, and documentation precision to enable uninterrupted export departures.

Project & DG Cargo Clearance

Specialized handling for Over-Dimensional, Breakbulk, Heavy-Lift, DG/HAZ, Complex, and Project-Linked Cargo requiring precise classification, structured documentation, and tightly coordinated on-ground execution. Clearances are planned around cargo dimensions, port handling realities, equipment requirements, transport routing, and regulatory sensitivities to minimize operational risk.

ATA Carnet Cargo Clearance

Customs Clearance facilitation for ATA Carnet movements covering temporary imports and re-exports — including media equipment, exhibitions, events, and specialized cargo requiring assured return compliance without duty complications.

Temporary Import Handling

Clearance support for temporary imports, re-imports, and repair-and-return shipments with accurate classification, valuation structuring, bond execution where required, and compliant declaration frameworks designed to prevent future disputes.

Bonded Warehouse Clearance

Management of in-bond and ex-bond procedures, including bond registration, duty computation, documentation control, and staged cargo movement until final clearance. Structured to optimize duty exposure while maintaining full regulatory alignment.

Sensitive Cargo Clearance

Clearances for high-value, time-critical, regulated, or diplomatically sensitive shipments requiring strict documentation accuracy and controlled coordination. Handled with utmost precision and scrutiny to ensure compliance integrity and secure movement.

Trade Compliance & Regulatory Advisory

Complete guidance across EXIM regulations, FTAs, duty valuation, exemptions and notifications, HS classification, licensing requirements, documentation structuring, and GST/IGST implications - delivered from a compliance-first perspective to support defensible decision-making, audit readiness, and long-term regulatory certainty.

Let’s Plan Your Shipment With Clarity

Share your cargo details, and we’ll help structure it the right way.

Import Custom Clearance

End-to-end import clearance across major seaports, airports, and ICDs across India — covering document verification, HS classification, valuation alignment, duty computation, filing of Bills of Entry, customs assessment, examination coordination, and final out-of-charge. Executed with procedural discipline to minimize delays, reassessment risk, and avoidable queries.

Export Custom Clearance

Preparation and filing of Shipping Bills, scheme declarations, regulatory compliance checks, cargo examinations, and Let Export Order (LEO) finalization across all major export gateways in India. Structured around shipment timelines, port cut-offs, and documentation precision to enable uninterrupted export departures.

Project & DG Cargo Clearance

Specialized handling for Over-Dimensional, Breakbulk, Heavy-Lift, DG/HAZ, Complex, and Project-Linked Cargo requiring precise classification, structured documentation, and tightly coordinated on-ground execution. Clearances are planned around cargo dimensions, port handling realities, equipment requirements, transport routing, and regulatory sensitivities to minimize operational risk.

ATA Carnet Cargo Clearance

Customs Clearance facilitation for ATA Carnet movements covering temporary imports and re-exports — including media equipment, exhibitions, events, and specialized cargo requiring assured return compliance without duty complications.

Temporary Import Handling

Clearance support for temporary imports, re-imports, and repair-and-return shipments with accurate classification, valuation structuring, bond execution where required, and compliant declaration frameworks designed to prevent future disputes.

Bonded Warehouse Clearance

Management of in-bond and ex-bond procedures, including bond registration, duty computation, documentation control, and staged cargo movement until final clearance. Structured to optimize duty exposure while maintaining full regulatory alignment.

Sensitive Cargo Clearance

Clearances for high-value, time-critical, regulated, or diplomatically sensitive shipments requiring strict documentation accuracy and controlled coordination. Handled with utmost precision and scrutiny to ensure compliance integrity and secure movement.

Trade Compliance & Regulatory Advisory

Complete guidance across EXIM regulations, FTAs, duty valuation, exemptions and notifications, HS classification, licensing requirements, documentation structuring, and GST/IGST implications - delivered from a compliance-first perspective to support defensible decision-making, audit readiness, and long-term regulatory certainty.

Let’s Plan Your Shipment With Clarity

Share your cargo details, and we’ll help structure it the right way.

Value We Deliver

Designed to Keep Your Cargo Moving

Reliable customs clearance and compliance support that lowers operational stress, controls costs, and protects your business from unnecessary disruptions.

01

Predictable Clearance Timelines

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Clearances are structured around committed delivery timelines — with advance document scrutiny, accurate HS classification, valuation alignment, duty computation, timely filing, and pre-emptive query management carefully sequenced to minimize delays during assessment and ensure timely grant of Out-of-Charge.

02

Accurate Duty Structuring

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Duties are computed on correctly determined assessable value (CIF), with applicable exemptions, notifications, and scheme benefits reviewed prior to filing. Classification and valuation positions are examined carefully to support smooth assessment, minimize queries and reassessment risk, and protect the consignee’s regulatory and financial exposure.

03

Reduced Assessment Readiness Customs Queries

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Pre-filing review of classification, valuation, and supporting documentation - together with accurate declarations - helps minimize avoidable queries, limit reassessment risk, and support timely cargo clearance.

04

Unified Process Oversight

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

A single point of coordination across Customs Authorities, Custodians and Terminal Operators, and relevant Regulatory Agencies to ensure clearance formalities progress in proper sequence. Consolidated status visibility is maintained throughout, reducing follow-ups and keeping the clearance process on track.

05

Audit-Ready Documentation

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Bills of Entry, Shipping Bills, declarations, and supporting records are prepared with classification, valuation, licensing, and notification references clearly aligned to withstand scrutiny from Customs, DRI, GST, or other Regulatory Authorities. Documentation integrity is maintained to support post-clearance verification, audits, and long-term compliance.

06

Clean Customs Clearances

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

A compliance-led approach reduces the likelihood of penalties, detentions, demurrage, and future disputes.

Built for Your Business

Where Precision Meets Execution

Specialized customs expertise applied with foresight to ensure your cargo moves without interruption.

Execution-First Approach

We operate with a practical, on-ground understanding of how customs processes truly work across ports, airports, and ICDs, not just how they look on paper.

Integrated Advisory Support

All applicable duty benefits, FTAs, exemptions, notifications, and schemes are built directly into how we plan, classify, and file your shipments, and never treated as an afterthought.

Transparent Working Practices

Duty workings, cost components, documentation and licensing requirements, and regulatory risk indicators are clarified in advance, providing full visibility before filing and preventing surprises during clearance.

Strong Stakeholder Relationships

Long-standing working relationships with Customs Authorities, Government Agencies, Port Authorities, Custodians and Terminal Operators, as well as Shipping Lines and Airlines, enable smoother coordination, faster problem-solving, and reduced operational delays.

Zero-Shortcut Culture

We avoid risky shortcuts or temporary fixes, prioritising compliant, low-risk processes that protect you from avoidable penalties, demurrage, detention, fines, and future disputes.

Deep Regulatory Expertise

Backed by over five decades of licensed customs brokerage, we bring proven experience in handling complex, regulated, and high-stakes cargo.

Execution-First Approach

We operate with a practical, on-ground understanding of how customs processes truly work across ports, airports, and ICDs, not just how they look on paper.

Integrated Advisory Support

All applicable duty benefits, FTAs, exemptions, notifications, and schemes are built directly into how we plan, classify, and file your shipments, and never treated as an afterthought.

Transparent Working Practices

Duty workings, cost components, documentation and licensing requirements, and regulatory risk indicators are clarified in advance, providing full visibility before filing and preventing surprises during clearance.

Strong Stakeholder Relationships

Long-standing working relationships with Customs Authorities, Government Agencies, Port Authorities, Custodians and Terminal Operators, as well as Shipping Lines and Airlines, enable smoother coordination, faster problem-solving, and reduced operational delays.

Zero-Shortcut Culture

We avoid risky shortcuts or temporary fixes, prioritising compliant, low-risk processes that protect you from avoidable penalties, demurrage, detention, fines, and future disputes.

Deep Regulatory Expertise

Backed by over five decades of licensed customs brokerage, we bring proven experience in handling complex, regulated, and high-stakes cargo.

Industries We Serve

Tailored Solutions Across Industries

From diplomatic missions to engineering giants, we support industries that depend on disciplined execution, regulatory clarity, and predictable outcomes.
Diplomatic & Government Cargo

Experienced in sensitive, protocol-driven clearances for embassies, diplomatic missions, and government consignments where accuracy, confidentiality, and timely execution are non-negotiable.

Broadcasting, Film & Media

End-to-end handling of high-value equipment, temporary imports, ATA Carnets, and time-critical production cargo, including international events, news agencies, and entertainment projects.

Pharmaceuticals & Healthcare

Clearances for regulated medical devices, pharma products, and healthcare technology requiring strict documentation, compliance checks, and precise HS classification.

Project, DG, & ODC Cargo

End-to-end clearance and compliance support for Over-Dimensional, Breakbulk, Heavy-Lift, DG/HAZ, and Complex shipments, including pre-arrival planning and on-ground execution with handling constraints and regulatory requirements.

Aviation & Airlines

Compliance and Clearance support for aircraft parts, ground equipment, and time-sensitive aviation cargo, backed by decades-long relationships with global carriers.

Electronics & Technology

Clearances for high-value tech hardware, components, and regulated electronics requiring accurate classification, licensing, certification, duty optimization, and careful handling.

Automotive & Engineering

Support for parts, machinery, and industrial goods, ensuring correct valuation, documentation, and compliance to prevent delays or penalties.

Motorsport & Entertainment Equipment

Handling specialised, often urgent cargo for sporting events and media productions, supported by expertise in temporary imports and re-exports.

Consumer Goods & Retail

Clearances for fast-moving consumer goods, lifestyle products, and retail imports where predictability and speed directly impact business operations.

Fashion & Apparel

Support for apparel, accessories, bulk shipments, and sample movement with consistent documentation and compliance handling.

Chemicals & Regulated Commodities

Clearances for goods subject to strict regulatory controls, licensing, safety documentation, and coordination with Partner Government Agencies (PGAs).

Oil, Gas & Industrial Inputs

Support for industrial materials, heavy equipment, and specialized imports used in large-scale industrial and energy operations.

Construction, Infrastructure & Heavy Engineering

Clearances for machinery, equipment, and over-dimensional cargo (ODC), ensuring precision handling and smooth port coordination.

Aerospace & Defence

Support for highly regulated, license-controlled cargo where compliance, documentation integrity, and strict adherence to regulations are essential.

Stories of Confidence

Trusted Across Generations of Business

Experiences that reflect our commitment to precision and reliability.

I just wanted to thank you for the quite special high standard of professionalism, & the personal kindness, you showed my daughter & I during our stay in India while engaged in work for I.C.M. Films. We returned to London without further problems. She is now back at boarding school & I am hard at work on my statue of de Gaulle which is to be unveiled by the Queen Mother, in the centre of London. We have very happy memories of your guiding kindness for which we were very grateful.

Angela Conner Bulmer

Sculptor

Once again, thank you for making a smooth entry and exit possible for the Postcards from Tibet crew and equipment. We shot wonderful footage in India and are now starting the post-production phase. We look forward to the possibility of shooting again in India and hope to work with you. Thank you again.

Valerie A. Mrak

Producer - Lioness Films

It is with great pleasure and pleasing note we would like to reciprocate our appreciation for your valuable contribution to the making of a commercial “West Myth”. It will be not in any way an exaggeration to say that your high standard of skill in professional service and clear high standing with the Customs and other services involved in the matter of clearance is the key to our success in making the film. Thanking you for your excellent services for which we remain ever grateful.

Jean Paul Serresion

Cinematographer - Nitrate Films Ltd.

We wished to let you know how much we appreciated your contribution to the making of Rudyard Kipling’s “The Jungle Book” in India. Shipping can always be troublesome but your professional service and clear high standing with the custom services made it possible for us to achieve the remarkable feat of clearing 46 tons of equipment in just two days! Your hard work and commitment has been very appreciated and we are happy to say that we would highly recommend your company to anyone considering working in India. Thank you both for your excellent services and friendship.

Charles Salmon

Producer - The Jungle Book

As I am now leaving the BBC, I thought I would drop you a line to wish you well for the future. I am grateful to you for all your efforts on behalf of the Eastern Service. You have helped us to keep in touch with our listeners – and have done so with dispatch and economy. I have also enjoyed our many meetings on my visits to Delhi and the hospitality and kindness which you have always shown me. With best wishes for the future.

David Page

Former Editor - BBC South Asian Services

The remarkable man at the BBC Delhi office, known to us as Bali Sahib, was a customs clearing agent who, in my time, would ride his scooter to the airport at any hour and in any weather — even to clear a single radio cassette bound for London. It was an essential service, delivered with dedication by a man we deeply admired.

Sir Mark Tully

British Journalist and Bureau Chief - BBC New Delhi

Over the years, we’ve brought some of our most complex international films to India, including Mission Impossible: Ghost Protocol, Slumdog Millionaire, Holy Smoke, and many others. Through shifting plans, evolving customs requirements, and demanding schedules, Bali And Company has been the one constant we’ve relied on. Their expertise, strong on-ground relationships, and ability to keep equipment moving smoothly have made a real difference. What truly sets them apart is their commitment. They treat every project as their own and stay involved until the very end. We can recommend Bali And Company without hesitation — they’ve earned our trust through years of consistent, thoughtful work.

Pravesh Sahni

Founder - India Take One Production

Across projects such as Viceroy’s House, Bride and Prejudice and Beecham House, filming across multiple regions in India with complex logistics and tight schedules, Bali And Company has been has been a consistently reliable partner. From handling period equipment and large-scale shipments to navigating permissions at heritage locations, they brought clarity and discipline to every stage. Beyond technical competence, they understand what delays mean to a production and how critical clear communication is when filming far from home. Their support has been central to how smoothly our India shoots have run.

Deepak Nayar

Producer - IMDb

Productions like The Amazing Race demand flawless logistics, with equipment and crews moving between cities overnight and no margin for error. Bali And Company has handled this pressure with calm precision season after season, anticipating challenges and ensuring everything is in place before it’s needed.Across other sensitive and fast-paced projects as well, they’ve shown consistency, discretion, and reliability. It’s rare to find a logistics partner who can keep pace with the unpredictability of television, and that is why we’ve continued working with Bali And Company for many years.

Madhurima Sen Bose

Director - Earthcare Productions

get in touch

Reach Out, and We’ll Take It From Here

Fill out the form and our team will get back to you shortly to assist with your enquiry.

Ocean Freight

Air Freight

Rail/Road Freight

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
frequently asked questions

Your Most Asked Questions, Answered

A quick guide to the questions we receive most frequently from clients across industries.
01
Which locations do you operate in?
02
Do you manage both import and export clearances?
03
Can you help if my shipment is already stuck?
04
What documents are required for import clearance?
05
Do you also handle freight forwarding?
06
How are your customs brokerage charges structured?
07
Can you help reduce duties legally?
08
What if customs raises a query during assessment?
09
Do you support post-clearance queries or audits?
10
How do you ensure my shipment clears on time?
take the next step with confidence

Ready to Partner With a Logistics Team You Can Count On? 

Delve into concrete examples of our work, illustrating effective strategies and the impactful results produced.