How We Support You

Trade Compliance Made Clear With Expertise and Experience

Practical compliance advisory covering classification, valuation, licences, and regulatory requirements from start to finish.

Customs brokerage is the core of what we do; managing compliance, documentation, and coordination to move your cargo through Indian customs smoothly and correctly.

As licensed Customs Brokers, we review every document, verify classification and valuation, calculate duties accurately, and file your entries across major ports, airports, and ICDs.

Our team brings deep, on-ground experience across regulated, high-value, and time-critical cargo, ensuring your shipments clear without avoidable delays, penalties, or surprises.

From pre-arrival checks to final release, every step is handled with the precision and consistency your business depends on.

Our Compliance & Duty Advisory service turns decades of hands-on EXIM experience into structured, practical guidance for importers and exporters. We work alongside your team to design compliant, cost-efficient trade structures is, before issues arise, not after they escalate.

We advise across the full lifecycle of import and export operations, helping businesses classify products correctly, plan duty impact on landed cost, and apply eligible schemes and benefits under Indian EXIM laws. From HS classification and valuation to FTA utilisation, DGFT licensing, and incentive planning, our advisory ensures decisions are informed, defensible, and aligned with long-term business objectives.

Beyond individual shipments, we help align contracts, INCOTERMS, documentation flows, and internal processes with regulatory requirements. Our approach is principle-driven and execution-aware—grounded in how customs, DGFT, and other authorities operate in practice.

What We Offer

End-to-End Trade Compliance Advisory

Our advisory services combine regulatory expertise, classification accuracy, and practical guidance to reduce risk and ensure compliant trade operations.

HS Classification

Product details, technical specifications, and usage are reviewed to determine the correct HS classification and valuation approach. This ensures accurate duty application, defensible filings, and reduced long-term audit risk.

Duty Planning

Duty structures, exemptions, and tax impact are analysed to provide clear visibility on landed cost before shipment. The focus remains on identifying legitimate savings while maintaining full regulatory compliance.

FTA & Schemes

Eligibility under FTAs, EPCG, Advance Authorisation, duty drawback, and RoDTEP is assessed with careful attention to documentation and ongoing compliance requirements, ensuring benefits remain sustainable over time.

Regulatory Advisory

Clear guidance is provided on DGFT licensing, restricted or regulated goods, and sector-specific requirements, outlining what is permitted, what carries risk, and what should be avoided.

Shipment Structuring

Incoterms, DDP/DDU models, contracting terms, routing, and port choices are evaluated to align commercial decisions with compliance, cost efficiency, and operational practicality.

Audit Readiness

Filings, documentation, and internal practices are reviewed systematically to identify gaps, mitigate exposure, and prepare structured responses for audits or regulatory queries.

Process & Training

EXIM SOPs, documentation standards, and responsibility frameworks are designed and supported through targeted training, building consistent compliance capability across teams.

Process & Training

Let’s Plan Your Shipment With Clarity

Share your cargo details, and we’ll help structure it the right way.

HS Classification

Product details, technical specifications, and usage are reviewed to determine the correct HS classification and valuation approach. This ensures accurate duty application, defensible filings, and reduced long-term audit risk.

Duty Planning

Duty structures, exemptions, and tax impact are analysed to provide clear visibility on landed cost before shipment. The focus remains on identifying legitimate savings while maintaining full regulatory compliance.

FTA & Schemes

Eligibility under FTAs, EPCG, Advance Authorisation, duty drawback, and RoDTEP is assessed with careful attention to documentation and ongoing compliance requirements, ensuring benefits remain sustainable over time.

Regulatory Advisory

Clear guidance is provided on DGFT licensing, restricted or regulated goods, and sector-specific requirements, outlining what is permitted, what carries risk, and what should be avoided.

Shipment Structuring

Incoterms, DDP/DDU models, contracting terms, routing, and port choices are evaluated to align commercial decisions with compliance, cost efficiency, and operational practicality.

Audit Readiness

Filings, documentation, and internal practices are reviewed systematically to identify gaps, mitigate exposure, and prepare structured responses for audits or regulatory queries.

Process & Training

EXIM SOPs, documentation standards, and responsibility frameworks are designed and supported through targeted training, building consistent compliance capability across teams.

Let’s Plan Your Shipment With Clarity

Share your cargo details, and we’ll help structure it the right way.

Value We Deliver

Designed to Keep Your Cargo Moving

Reliable customs clearance and compliance support that lowers operational stress, controls costs, and protects your business from unnecessary disruptions.

01

Lower Landed Cost, Legally

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Products, sourcing patterns, and applicable schemes are analysed to identify where duties and taxes can be reduced legitimately. The result is cost optimisation grounded in regulation—not assumptions or shortcuts.

02

Reduced Long-Term Compliance Risk

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Correct classification, valuation, and documentation today significantly reduce the risk of audits, show-cause notices, penalties, or disputes years down the line.

03

Clear, Repeatable EXIM Processes

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Structured SOPs and documentation standards replace dependency on individual knowledge, ensuring consistency even as teams, volumes, or geographies change.

04

Better, Data-Backed Decisions

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Clear comparisons across ports, schemes, and Incoterms enable management teams to make informed decisions backed by numbers, not guesswork.

05

Stronger Regulatory Standing

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Consistent logic, defensible documentation, and aligned internal processes automatically place businesses in a better position with customs and regulatory authorities.

06

Predictability Amid Policy Changes

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

Ongoing advisory and alerts help businesses stay aligned with duty changes, notifications, and exemptions—reducing financial and operational uncertainty.

07

Confidence to Scale EXIM Operations

Clearances are planned backward from your required date, with document checks, filings, and duty payments aligned to avoid delays.

With compliant structures in place, businesses can expand volumes, products, or trade lanes without accumulating hidden risk.

Built for Your Business

Where Precision Meets Execution

Specialized customs expertise applied with foresight to ensure your cargo moves without interruption.

Principle-Driven Advisory

Guidance is grounded in what is permitted, defensible, and sustainable. Clear positions are shared on what is allowed, what carries risk, and what should be avoided—without grey areas or shortcuts.

Execution-Informed Perspective

Advisory is shaped by decades of hands-on customs clearance and regulatory interaction. This ensures recommendations hold up not just on paper, but during actual filing, assessment, and audit.

End-to-End View of Compliance

Policy, customs, freight, documentation, and internal processes are considered together. This holistic approach avoids fragmented decisions and creates structures that work in practice.

Built for the Long Term

Advice is designed to remain valid as volumes grow, products change, or regulations evolve. This consistency is why most client relationships extend over multiple years.

Seamless Advisory and Execution

Advisory, brokerage, and freight teams operate within the same organisation. This alignment ensures that what is planned can be executed smoothly, without disconnects or handovers.

Deep Regulatory Exposure

Direct experience across DGFT, customs, and sector-specific authorities brings clarity to complex regulatory environments and strengthens audit readiness.

Principle-Driven Advisory

Guidance is grounded in what is permitted, defensible, and sustainable. Clear positions are shared on what is allowed, what carries risk, and what should be avoided—without grey areas or shortcuts.

Execution-Informed Perspective

Advisory is shaped by decades of hands-on customs clearance and regulatory interaction. This ensures recommendations hold up not just on paper, but during actual filing, assessment, and audit.

End-to-End View of Compliance

Policy, customs, freight, documentation, and internal processes are considered together. This holistic approach avoids fragmented decisions and creates structures that work in practice.

Built for the Long Term

Advice is designed to remain valid as volumes grow, products change, or regulations evolve. This consistency is why most client relationships extend over multiple years.

Seamless Advisory and Execution

Advisory, brokerage, and freight teams operate within the same organisation. This alignment ensures that what is planned can be executed smoothly, without disconnects or handovers.

Deep Regulatory Exposure

Direct experience across DGFT, customs, and sector-specific authorities brings clarity to complex regulatory environments and strengthens audit readiness.

Industries We Serve

Tailored Solutions Across Industries

From diplomatic missions to engineering giants, we support industries that depend on disciplined execution, regulatory clarity, and predictable outcomes.
Engineering & Capital Goods

Advisory support for machinery, equipment, and project-linked imports that involve complex classifications, valuation challenges, and scheme eligibility considerations.

Electronics & Consumer Durables

Guidance for high-volume, high-variation products where correct HS classification, duty planning, and regulatory alignment directly impact margins and audit exposure

Chemicals & Specialty Materials

Compliance advisory for regulated and sensitive goods, including DGFT controls, sector-specific permissions, and documentation that must withstand close regulatory scrutiny.

Pharmaceuticals & Healthcare Products

Support for businesses operating in tightly regulated environments, where licensing, valuation accuracy, and documentation discipline are critical to uninterrupted trade.

Automotive & Auto Components

Advisory for OEMs and suppliers managing multi-component imports and exports, ensuring consistent classification logic and scheme utilisation across product lines.

Food, FMCG & Regulated Commodities

Guidance for goods subject to additional controls and certifications, where procedural clarity and compliance accuracy are essential to avoid delays and penalties.

Growing & Complex EXIM Operations

Support for businesses with expanding trade volumes, multi-country sourcing, or evolving product portfolios that require structured, scalable compliance frameworks

Stories of Confidence

Trusted Across Generations of Business

Experiences that reflect our commitment to precision and reliability.

I just wanted to thank you for the quite special high standard of professionalism, & the personal kindness, you showed my daughter & I during our stay in India while engaged in work for I.C.M. Films. We returned to London without further problems. She is now back at boarding school & I am hard at work on my statue of de Gaulle which is to be unveiled by the Queen Mother, in the centre of London. We have very happy memories of your guiding kindness for which we were very grateful.

Angela Conner Bulmer

Sculptor

Once again, thank you for making a smooth entry and exit possible for the Postcards from Tibet crew and equipment. We shot wonderful footage in India and are now starting the post-production phase. We look forward to the possibility of shooting again in India and hope to work with you. Thank you again.

Valerie A. Mrak

Producer - Lioness Films

It is with great pleasure and pleasing note we would like to reciprocate our appreciation for your valuable contribution to the making of a commercial “West Myth”. It will be not in any way an exaggeration to say that your high standard of skill in professional service and clear high standing with the Customs and other services involved in the matter of clearance is the key to our success in making the film. Thanking you for your excellent services for which we remain ever grateful.

Jean Paul Serresion

Cinematographer - Nitrate Films Ltd.

We wished to let you know how much we appreciated your contribution to the making of Rudyard Kipling’s “The Jungle Book” in India. Shipping can always be troublesome but your professional service and clear high standing with the custom services made it possible for us to achieve the remarkable feat of clearing 46 tons of equipment in just two days! Your hard work and commitment has been very appreciated and we are happy to say that we would highly recommend your company to anyone considering working in India. Thank you both for your excellent services and friendship.

Charles Salmon

Producer - The Jungle Book

As I am now leaving the BBC, I thought I would drop you a line to wish you well for the future. I am grateful to you for all your efforts on behalf of the Eastern Service. You have helped us to keep in touch with our listeners – and have done so with dispatch and economy. I have also enjoyed our many meetings on my visits to Delhi and the hospitality and kindness which you have always shown me. With best wishes for the future.

David Page

Former Editor - BBC South Asian Services

The remarkable man at the BBC Delhi office, known to us as Bali Sahib, was a customs clearing agent who, in my time, would ride his scooter to the airport at any hour and in any weather — even to clear a single radio cassette bound for London. It was an essential service, delivered with dedication by a man we deeply admired.

Sir Mark Tully

British Journalist and Bureau Chief - BBC New Delhi

Over the years, we’ve brought some of our most complex international films to India, including Mission Impossible: Ghost Protocol, Slumdog Millionaire, Holy Smoke, and many others. Through shifting plans, evolving customs requirements, and demanding schedules, Bali And Company has been the one constant we’ve relied on. Their expertise, strong on-ground relationships, and ability to keep equipment moving smoothly have made a real difference. What truly sets them apart is their commitment. They treat every project as their own and stay involved until the very end. We can recommend Bali And Company without hesitation — they’ve earned our trust through years of consistent, thoughtful work.

Pravesh Sahni

Founder - India Take One Production

Across projects such as Viceroy’s House, Bride and Prejudice and Beecham House, filming across multiple regions in India with complex logistics and tight schedules, Bali And Company has been has been a consistently reliable partner. From handling period equipment and large-scale shipments to navigating permissions at heritage locations, they brought clarity and discipline to every stage. Beyond technical competence, they understand what delays mean to a production and how critical clear communication is when filming far from home. Their support has been central to how smoothly our India shoots have run.

Deepak Nayar

Producer - IMDb

Productions like The Amazing Race demand flawless logistics, with equipment and crews moving between cities overnight and no margin for error. Bali And Company has handled this pressure with calm precision season after season, anticipating challenges and ensuring everything is in place before it’s needed.Across other sensitive and fast-paced projects as well, they’ve shown consistency, discretion, and reliability. It’s rare to find a logistics partner who can keep pace with the unpredictability of television, and that is why we’ve continued working with Bali And Company for many years.

Madhurima Sen Bose

Director - Earthcare Productions

get in touch

Reach Out, and We’ll Take It From Here

Fill out the form and our team will get back to you shortly to assist with your enquiry.

Ocean Freight

Air Freight

Rail/Road Freight

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
frequently asked questions

Your Most Asked Questions, Answered

A quick guide to the questions we receive most frequently from clients across industries.
01
How is Compliance & Duty Advisory different from customs brokerage?
02
Do we need to change our existing CHA to work with you?
03
Can you guarantee duty savings?
04
What information is required for an initial review?
05
Can you help with audits, notices, or investigations?
06
Is this service only for large companies?
07
How do you stay updated on policy and regulatory changes?
08
Do you offer ongoing advisory support?
09
Can you train our in-house EXIM or finance team?
10
Who typically engages this service within an organisation?
take the next step with confidence

Ready to Partner With a Logistics Team You Can Count On? 

Delve into concrete examples of our work, illustrating effective strategies and the impactful results produced.